Optimizing Software for an Automated Nucleic Acid Purification Instrument

Mindteck enhanced software for the LS automated nucleic acid purification instrument, developed a protocol generator tool, and replicated the support environment offshore. Prioritized enhancements, issue tracking, and user-selectable modes for reagent dispense validation were key features. The software, based on Microsoft Windows 2000 (SP3) and Open Database

Connectivity, facilitated seamless communication with external systems.

Approach

Mindteck’s Tailored Solutions for Enhanced Software Maintenance and Protocol Management:

• Software Maintenance and Enhancement: Prioritized list of enhancements to meet evolving user needs and industry standards. Utilized an issue tracking tool for efficient bug tracking and resolution.

• Protocol Generator Tool Development: Developed a stand-alone protocol generator tool to streamline protocol programming and maintenance for the LS instrument. Provided functionalities to display, create, modify, and manage protocols as per user requirements.

• Introduction of User-Selectable Modes: Implemented user-selectable modes to ensure accurate confirmation of reagent dispense by weighing, enhancing operational precision.

• System Software Infrastructure: Utilized Microsoft Windows 2000 (SP3) and Open Database Connectivity for the system software infrastructure. Leveraged structured query language and call level interface (CLI) specification to enable seamless communication with external systems.

• Offshore Support Environment Replication: Replicated the support environment offshore to ensure

• consistent and reliable support services for the customer’s operations. Facilitated efficient collaboration

• and communication between onshore and offshore teams to address support requirements effectively.

Outcome

The customer not only realized cost savings but also enjoyed the benefits of timely interim releases featuring substantial feature implementations. By leveraging Mindteck’s global resources, the customer obtained high-quality deliverables, ensuring enhanced efficiency and accelerated time-to-benefit. This strategic approach to resource arbitrage facilitated the seamless integration of advanced functionalities, contributing to the overall success and competitive edge of the project.